About us
T & C
Complete Order
Sizing Matrix
Contact us

Terms and Conditions

“Buyer” shall mean the person, company or firm referred to overleaf. “Conditions” shall mean the Seller’s general terms and conditions of offer and sale set out below. “Contract” shall mean the agreement between the Buyer and the Seller for the purchase of Goods, including therein the Conditions and all other documents to which reference may properly be made in order to ascertain the rights and obligations of the parties under the said agreement. “Contract Price” shall mean the sum in the Seller’s quotation increased or reduced by such sums (if any) as under the Conditions are to be taken into account in ascertaining the contract price. “Goods” shall mean the goods to be supplied under the contract. “Seller” shall mean Role Model Clothing Ltd (Europe) Limited and its subsidiary companies.

The Seller's quotation shall constitute an offer to supply goods (“the Goods”) on and subject to the several terms and conditions of offer and sale hereinafter set out (“the Conditions”). An order shall only be accepted subject to the conditions notwithstanding that the order form or other document whereby the Buyer placed his order with the Seller may contain or refer to printed terms or conditions inconsistent with or differing from the Conditions. Such order form or other document shall be deemed to constitute an unqualified acceptance of the Conditions unless expressly varied by the Seller in writing. An order must be placed by the Buyer in response to a quotation within 60 days of the date of quotation after which it shall be deemed to have been withdrawn.

3.1 Delivery shall mean delivery of Goods to the Buyer by a carrier nominated by the Seller. The Buyer shall bear all transport, storage, insurance and forwarding costs.
3.2The Buyer may be required to acknowledge receipt of all Goods by signing the appropriate Delivery Note. The Delivery Note, duly signed, should then be forwarded to the Seller as indicated on invoice. If shipments are delayed upon Buyer’s request or as a result of delayed payment by the Buyer, then the Buyer shall be charged storage costs for every month, or part thereof, after notice that the Goods are ready for delivery. The Seller after expiration of a reasonable time limit (which shall be set by the Seller) may (without prejudice to any other rights of the Seller): (a) deliver the Goods to the Buyer in accordance with Clause 3.1 above, or (b) dispose of the Goods ordered either, if the Goods are easily resaleable at the best price obtainable or if the Goods are not easily resaleable in any way so desired by the Seller (including for the value of the Goods as scrap).
3.3 The Delivery Date stated in the Contract is given as accurately as can be predicted, but it is deemed not to be of the essence of the Contract and the Buyer shall not be entitled to refuse delivery on account of delay, howsoever caused.
3.4The Buyer agrees to accept partial delivery. Any goods delivered in part shall be paid for in accordance with the provisions of Conditions 5 and 7.

4.1 Unless otherwise stated the quotation prices shall be Seller’s price excluding packing and insurance costs ruling at the date of delivery which prices are subject to change without notice.
4.2 Unless otherwise stated in the quotation, the Contract Price is deemed to exclude Value Added Tax or similar charge.
4.3 All Retail prices advertised or listed are inclusive of local U.K. sales tax (VAT at 17.5%). Buyers who are not the subject of UK Vat, shall be responsible for any taxes payable in the country of delivery.
4.4 All products ordered or quoted are subject to availability.

5.1 The Seller’s quotation is based upon catalogue information, drawings and specifications supplied to the buyer (as the case may be) . The Seller shall not be responsible for errors or omissions by the Buyer in analysis of the information supplied to the Buyer.
5.2 The Seller shall not be liable for any loss or damage whatsoever (including consequential loss or damage) in any way suffered by the Buyer or any other person, firm or company by reason of the fact that the Seller may have enhanced the product with data or information supplied by or on behalf of the Buyer whether prior to the data of the Seller’s quotation or not and the Buyer shall at all times indemnify and keep indemnified the Seller against all losses, claims, damages, charges, expenses and injury (including death) suffered by any person or loss of or damage to property belonging to any person, firm or company to which the Seller, its sub-contractors or their respective employees may be liable or deemed to be liable under the Contract where such losses, claims, damages, charges and expenses arise out of or are caused by the negligence, wilful misconduct or breach of warranty of the Seller, its sub-contractors or their respective employees.

6.1 If under the Contract deliveries are made over an extended period each consignment shall be invoiced separately.
6.2 If the Buyer fails to make payment of a sum when the same becomes due whether under the Contract or any other contract which the Seller may have with the Buyer, the Seller shall be entitled to charge the Buyer interest on the sum due under the Contract and unpaid calculated at a rate in keeping with current legislation, THE LATE PAYMENT OF COMMERICAL DEBTS (INTEREST) ACT. 1998. if such payment, or any part thereof, shall remain in arrear for 7 days after written demand shall have been made thereof, the Seller shall have the further right to cancel the Contract and/or any such other contract and, in either case, without prejudice to any other right or remedy which the Seller may have.
6.3 If the Buyer makes any composition or arrangement with or assignment for the benefit of his creditors or has any process of execution levied upon his goods or being a corporation goes into liquidation or has a Receiver appointed or being a person becomes bankrupt or commits any act of bankruptcy the Seller may without prejudice to any other remedy determine the Contract and resell the Goods and any loss on such resale shall be paid by the Buyer.
6.4 Any concession, latitude or waiver the Seller may allow or has allowed the Buyer at any time shall not prevent the Seller subsequently exercising its full rights under the Contract.

Risk is passed to the Buyer on delivery of the Goods to him by the carrier nominated by the Seller in accordance with Condition 2. This shall also apply if partial shipments are made.

8.1All U.K. business transaction payments shall be 30 days after the date of invoice net. If the account is overdue the Seller may suspend, without notice, performance of any of its obligations.
8.2All business export transaction payments shall be initailly via a pro forma invoice until a credit rating can be attained from which time payments will be based on 30 days after date of invoice net. 8.3 Consumer sales payments via credit/debit card will be charged on day of despatch. Despatches for cheque payments will be delayed for 7 days after receipt of cheque awaiting clearance.

No right of set-off shall exist in respect of any claims by the Buyer against the Seller unless and until such time as such claims are accepted by the Seller in writing and the Buyer shall not withhold all or any part of any sum which has become due payment under the Contract.

10.1 In the event of suspension or cancellation of the Contract by the Buyer for any reason whatsoever (otherwise than in consequence of some default on the part of the Seller) the Seller reserves the right to make a charge for losses incurred either directly, indirectly or otherwise as a result of such suspension or cancellation, which shall be paid within thirty days of the notification of the charge by the Seller to the Buyer.
10.2 Upon the resumption of the Contract after any suspension the Seller shall be allowed such extensions of time for the performance of its obligations as is fair and reasonable having regard to the period of suspension and the Contract Price shall be adjusted in accordance with the provisions of Condition 4.1 above.

11.1The property in the Goods shall remain with the Seller until it has received in cash the whole of the Contract Price.
11.2 As long as the property remains with the Seller, the Buyer may not sell the Goods other than in the ordinary course of business if the Buyer should resell the Goods to a third party, or if he joins such materials to other goods in such a way that both form integral parts of a new unit, the Buyer hereby assigns to the Seller, until complete settlement of all the Seller's claims, all receivables resulting from the sale of the Goods or from the connection of the Goods with other goods.
11.3 As long as the property shall remain with the Seller, the Buyer may not encumber the Goods delivered or transfer title to the Goods for security purposes. The Buyer shall immediately notify the Seller by registered letter if a third party seizes the Goods sold.The Buyer shall bear the costs of any action resulting from such seizure.
11.4 As long as the property remains with the Seller, the Buyer agrees: (a) to insure the delivered Goods against the risk of fire, theft and water, (b) to submit the policy to the Seller, and (c) that the rights on the insurance shall accrue to the Seller for the aforementioned period. Should the Buyer fail to submit evidence of existing insurance coverage while the properly remains with the Seller in accordance with Condition 11 the Seller may take out such insurance at the Buyer's expense.

Subject as aforesaid, all express or implied warranties, terms and conditions, statutory or otherwise, as to quality or fitness for any purpose or the soundness or performance of the Goods or any component thereof either manufactured by the Seller or a third party are hereby expressly excluded from the Contract notwithstanding that samples and materials or merchandise to be handled or products to be produced by the use of the Goods shall have been supplied to the Seller by or on behalf of the Buyer.

Any items delivered to you, which are not suitable for any reason, can be returned within 7 days for an exchange or refund.

In order for you to do this, you should contact CRole Model Clothing on
0845 230 0099 to obtain your personal authorisation number.

Items returned without this authorisation number will not be accepted by Role Model Clothing and will be returned to the sender accordingly.

Please send the items complete with the returns label clearly attached on the outside of the parcel. The authorisation number must be clearly stated in the box provided on the returns label together with your address - please ensure this is completed otherwise delays may be experienced in completing the administration and exchange.


The Seller reserves the right to substitute after prior consultation with the Buyer Goods which may be specified in the Contract provided that the operating capabilities and technical properties are not, in the opinion of the Seller, adversely affected.

Any Alteration to design and/ or specification requested by the Buyer shall be notified to the Seller in writing. Any cost incurred in complying with such alterations shall be added to the Contract Price and shall be paid by the Buyer.

The Seller reserves the right to sub-contract any part of the Contract, but in so doing the Seller will not be relieved of any liabilities under the Contract.

Whilst the Seller undertakes to make every endeavour to execute orders as near to the delivery date as possible all orders are accepted subject to delays caused by fire, industrial disputes, or power supply, Acts of Parliament or through any other cause whatsoever beyond the control of the Seller and the Seller shall not incur any liability or be responsible for any inconvenience, cost, losses or damages suffered by the Buyer arising from such delays (unless otherwise specifically agreed by the Seller in writing no penalty shall apply)

It shall be the responsibility of the Buyer to obtain all necessary permissions and licences and to conform to the provisions of Acts of Parliament, export laws of the United States of America and the United Kingdom, and to any other by-laws, orders and regulations for the time being in force affecting the sale of the Goods in the country of delivery under the Contract and the Buyer shall pay and indemnify the Seller against all fees payable, costs claims and actions in connection therewith.

18.1 Goods shall be deemed to have been received within 21 days of despatch unless the Buyer advises the Seller in writing.
18.2 Upon the receipt of such notice within the period specified, the Seller will use reasonable endeavours to assist the Buyer to obtain proof of delivery or admission of damage or short delivery from the carrier.

The Contract shall be governed by and constructed in accordance with English Law; the parties submit to the jurisdiction of English courts.

Privacy Policy
This privacy policy sets out how Role Model Clothing Ltd(‘Role Model’) uses and protects any information that you give Role Model when you use this website. Role Model is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Role Model may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th October 2014.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Role Model Clothing Ltd,suite#24,Admirals Yard,Low Road, Hunslet,Leeds LS10 1AE.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.